提出了一种使用SIP协议的呼叫中心系统。
This paper proposes a call center system using SIP (Session Initiation Protocol).
呼叫中心系统在各行各业中所起的作用越来越明显。
Call-center system is becoming more and more important in every walk of life.
本文正是针对现代呼叫中心系统的总体框架、关键技术及应用进行了研究。
This article has studied the modern call center system overall frame, the key technology and the application.
在文章的最后对全文进行了总结，并提出了呼叫中心系统进一步完善的设想。
The final text of the article in the summary and made the Call Center system to further improve vision.
然而现代呼叫中心系统的建立还差的很远，完整的系统解决方案还没有形成。
However the modern call center system established is very far, the complete system solution has not formed.
详细介绍了小型呼叫中心系统的设计及在东华理工大学非接触式IC卡系统中的应用。
The paper introduces in detail the design points of a mini call center system and its application in the management system of contactless IC card in our Institute.
中国万网客服中心在同行业中最早建立了设施齐备、功能完善的专业级呼叫中心系统。
The center of customer services of HiChina has built the most earliest equipment with whole package among our competitors, perfect and professional functioning calling center system.
这些功能的实现使得系统的主要功能得以完成，对呼叫中心系统的整体运行也起着重要的作用。
Achieving the function means achieving the main function of the system, and it plays a important role for the whole movement of the calling center system.
提出了高校教务管理呼叫中心的一个解决方案，阐述了呼叫中心系统的结构设计、软件设计和功能设计。
It puts forward a solution plan of educational administration management call-center in University, and discuss structure design, software design and function design of call-center system.
例如，在一个自动的呼叫中心系统中，在当前情况中出现的问题，可以与以前情况中的相似性进行匹配。
For example, in an automated call center system, issues presented in a current case could be matched for similarities to preceding situations.
本文主要介绍了如何构建一个电视购物的呼叫中心系统，如何把CTI技术合理的使用到电视购物领域。
This essay focuses on how to build a TV shopping center and apply the CTI technology rationally to the TV shopping area.
最后针对铁路客运现代呼叫中心系统研究和实现的关键技术进行了分析和研究，并给出了相应的解决方案。
Finally it was analyzed the key technology at research and the realization of the railway passenger transportation modern call center system, and has given the corresponding solution.
与传统的基于CTI技术的呼叫中心系统相比，本系统采用SIP协议作为信令协议，可以提供较好的扩展性和灵活性。
Compared with the traditional call center system based on CTI technology, this call center system adopts SIP as its signaling protocol, which will provide good extensibility and flexibility.
本发明提供一种呼叫中心系统中呼叫转接的方法和装置，涉及通信领域；为解决现有技术中呼叫转接不准确的问题而发明。
The invention provides a call transfer method and a device in a multi-call central system and relates to the field of communication, aiming to address inaccurate call transfer in the prior art.
文章介绍了一种面向应急救援的呼叫中心系统，其核心软件基于有限状态机理论设计而成，具有控制结构清晰、程序代码简洁高效等特点。
This paper presents an emergency call center system. The kernel software of the system is designed based on a finite-state machine, featuring with clear control structure effective program code.
文章介绍了一种面向应急救援的呼叫中心系统，其核心软件基于有限状态机理论设计而成，具有控制结构清晰、程序代码简洁高效等特点。
This paper presents an emergency call center system. The kernel software of the system is designed based on a finite-state machine, featuring with clear control structure effective program code.
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