了解主管的角色，及在呼叫中心计划的实际开发和执行中，主管是怎样一种资产。
Learn the role of the supervisor and how the supervisor will be an asset to the ongoing development and implementation of the Contact Center plan.
末弘贵子，长崎就业局的劳动部门主管说：“我们在呼叫中心上取得了一些成功。”
Keiko Suehiro, director of the Labour ministry's employment bureau in Nagasaki, says there has been some success with call centres.
要求：1．呼叫中心2-3年工作经验，一年以上主管经验2．良好的团队协作能力。
Requirement:1. 2-3 years working experience in call center, with 1-year above leadership experience2. Good teamwork ability3.
要求：1．呼叫中心2-3年工作经验，一年以上主管经验2．良好的团队协作能力。
Requirement:1. 2-3 years working experience in call center, with 1-year above leadership experience2. Good teamwork ability3.
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