专业有效礼貌的处理客人和员工询问；对于尚未有即时的解决办法的投诉，必须及时汇报。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
专业有效礼貌的处理客人和员工询问；对于尚未有即时的解决办法的投诉，必须及时汇报。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
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