遗失物品通知前厅经理或值班经理和保安部。
Infm the Front Office Manger Manger on Duty Security immediately of lost items.
在前厅经理/前厅副经理不在的情况下,作为值班经理负起责任。
Takes responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager.
与前厅经理及客房部经理共同合作,回顾酒店入住情况及后续所需的跟踪。
Meet with Front Desk Assistant Managers and Housekeeping Managers to review business status and follow up items.
保证发生的所有事件(客人或员工)和其他相关事件详细的记录在交接本上,必须有判断力,如有必要直接请示前厅经理请示。
Maintains a detail record of all incidents (guest or employee) and other relevant items to the events in the Logbook. Where discretion is required, reports directly to Front Office Manager.
将客房部的房态报告与前厅部的比较,一旦有任何差异通知宾客服务经理。
Reconciles room status report of Housekeeping with that of Front Office, advises guest service manager of any discrepancy.
直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。
Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
作为一位酒店前厅部经理要清楚了解酒店的各个设施和所提供的服务,餐厅营运时间和服务范围。
To ensure that you as a Front Office Manager arecompletely aware of all the hotel's services and facilities, outlet operatinghours and scope of service.
大堂经理组织所有VIP宾客的堂面接待工作。部长级、同行业酒店总经理、集团公司副总经理以上规格VIP 宾客,必须由前厅(副)经理组织接待。
Assistant manager organize all jobs about VIP guests reception. Minister , the same line hotel general manager, VIP guests below the vice general manager must be recepted by front officer.
在有关影响到对客人的服务及酒店运作的事件上,都上报前厅部经理并与之保持交流。
Reports directly to and communicates with the Front Office Manager onall pertinent matters affecting guest service and hotel operations.
协助宾客服务经理完成前厅部日常运作,并向客人提供服务。
Assist the duty manager in the daily operation of front office department, providing service to the guests.
上海银星皇冠假日酒店前厅部副经理,责任范围包括前台,礼宾,大堂经理。
Office Manager at Holiday Inn Shanghai (soft &grand opening ) with direct in charge of Concierge , Reception, and Assistant Manager.
执行和完成前厅部经理分配的其他管理职责和特定的工作。
Performs any other duties or tasks as assigned by the Front Office Manager.
礼貌并高效的处理客人的要求及投诉,需要时要向前厅部经理汇报,并且确保及时跟进。
Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Front Office Manager for necessary action and assure follow up with guests.
在房间紧张的时期,前厅部经理应该和房务主管商量为其最大限度地提供房间。
In a tight period, the FOM should consult with the Director of rooms for the maximum number of rooms to be made available for house use.
部门经理将通知前厅部经理检查可用房间的数量。
The Departmental Manager will call the Front Office Manager to check the room availability for house use.
行李领班,礼宾主管,前厅部经理。
确保对所有被拒绝的业务作出记录,并上报给前厅部经理。
To ensure that all refused business is recorded and reported to Front Office Manager.
从前厅部经理处获取需要注意的问题和事情。
Obtain briefing from Front Office Manager on problems and situations requiring further attention.
做好每月内部用车报表,并上报给前厅部经理,得到审核后投交至财务部。
Prepare monthly house use consumption records for Front Office Manager'sapproval before sending to the Financial Department.
编制员工排班表,安排员工的年假及纪律考勤,交由前厅部经理批审。
Preparation of employee scheduling table, the annual leave arrangements for staff attendance and discipline, by the Front Office Manager for approval.
照片:酒店前厅部经理张勤小姐(左)及行政酒廊经理李佳茹小姐(右)手持所获奖状。
In the photo: Front office Manager Ms. Kelly Zhang(left) and Executive Lounge Manager Cathy Li holding the Award.
协助前厅部经理确保前厅部的日常工作。
To assist the FO manager in the smooth and efficient operation of the routine.
与宾客服务经理紧密合作以确保前厅部的运作流畅。
Work closely with the Guest Service Manager to ensure daily operations in Front Office are run smoothly.
递交第一份价格差异报告给前厅部经理。
Submit the 1st set of the Rate Discrepancy Report to the Front Office Manager.
前厅主任 协助经理检查和控制前厅的工作程序,全面负责前厅部的接待和日常工作,督导员工为客人提供高效优质的服务。
Enteroom manager to check out, to control enteroom's working programme. In charge of the reception and daily task. Superintend the staff for high quality service.
具有3年以上4、5星级酒店行政管家或前厅 部经理工作经验。
Minimum 3 years experience in 4 or 5 star hotel required in Executive Housekeeper or FO Manager role.
和前厅部经理及预定部经理共同…
Front Office Manager in all areas… Reservations Manager… Front Office Manager.
和前厅部经理及预定部经理共同…
Front Office Manager in all areas… Reservations Manager… Front Office Manager.
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