本研究运用关键事件法探讨顾客感知的服务不公平性问题。

The study tries to discuss customers' perception of unfairness by applying critical incident technique.

youdao

本研究运用关键事件法探讨顾客感知的服务不公平性问题。

The study tries to discuss customers' perception of unfairness by applying critical incident technique.

youdao