不过,自从被解雇后,他做了一系列兼职、低薪的临时工作,包括在洛德-泰勒公司(Lord& Taylor)卖鞋,以及在一家汽车公司做销售客服。
Since being laid off, though, he has worked a series of part-time, low-wage, temporary positions, including selling shoes at Lord & Taylor and making sales calls for a car company.
我认识的一个公司有着一支优秀的客服团队。
例如,许多公司长期以来在它们的网站上利用即时通讯让购物者能够与客服代表交谈。
For instance, many companies have long used instant messaging on their Web sites to allow shoppers to chat with customer-service representatives.
托尼谢及他的公司似乎是从真心诚意为顾客服务开始的,而不是防空炮。
It seems the "Purpose" for Hsieh and his company begins with serving the customer-truly serving, not just offering lip service.
最后,很重要的一点,你也应该了解软件公司客服部门的工作效率。
Last but not least, you should check the efficiency of the company's support department.
通过积极主动的聆听消费者在BBS和其他社交媒体的评论,公司将线上留言转变为在线客服问答的方式。
By actively listening to consumers on BBS and other social media sites during the recall, the company adjusted its online messaging to answer consumer questions.
但是值得注意的是,该公司网站上的用户评论表示它的客户服务覆盖率不高,每5人中只有2.9人享受到了满意的客服。
However, we do feel like noting that Overstock's customer service rating, which is based on dozens of user reviews on their own website, is just 2.9 out of 5.
公司一开始就将公司看成是一个系统,并专注于为数不多的几个高影响力点:配送,需求预测,和客服。
The company started by envisioning the business system as a whole and chose to focus on a very few high-leverage points: distribution, demand forecasting, and customer service.
那些希望把在线客服和自己的网站进行更好地整合的公司。
Those looking to better integrate online customer service with their website.
柯尔公司的网站上有着对客户的全套建议,还有一条节假日不休的免费客服热线。
Kohl's has a thorough website full of advice for customers, as well as a toll-free customer service hotline with representatives available every day of the week.
此外斯普林特的客户也在流失(即许多客户与公司解约),而且它的客服口碑也不尽如人意。
It's also battled customer losses (a.k.a. churn in industry lingo) and a reputation for less-than-stellar customer service.
应该象公司客服代表一样。
Should be a real customer service ambassador for the company
一名客服代表说两种问题蜂蜜的联系地址是爱荷华州的Sioux城,这也是苏氏蜂业公司的所在地。
One of the customer service representatives said the contact address on two of the honeys being questioned was in Sioux City, Iowa, which is where Sioux Bee's corporate office is located.
一组工人要为一家印度购物卡公司回答客服电邮,另外一组则要处理一家保险公司的申告。
One set of workers answers customer service e-mail messages for an Indian loyalty card company. Another processes claims for an insurance company.
是的,各大公司营销人员每年在大众市场广告方面砸下数百万美元来促进销售,但糟糕或只是勉强过得去的客服接触能使公司蒙受损失。
Yes, marketers plunk millions of dollars into mass-market advertising each year to generate sales, but a bad or so-so customer service encounter can cost them.
快捷客服公司从来都没有遭到过客户的投诉,您要不要看看我们公司的报价?
Well, Speedy Customs Services have never had any complaints. Would you like to see our agency prices?
常年排名很高的苹果公司顾客服务是这一差异的例证。
Apple's customer service, which is perennially ranked highly, is illustrative of the differences.
越来越多把客服外包的美国企业将重新把这块工作搬回国内,有的是通过聘请国内公司负责,有的则直接由公司专门部门负责。
More and more American companies who outsourced their customer service will bring that function back home either by hiring a domestic company or bringing it in house.
它使各种经常时互不关联的公司项目如质量、企业再造、工艺再设计以及顾客服务等成为组合成为一个整体。
It ACTS as an integrating device for a variety of often disconnected corporate programmes, such as quality, re-engineering, process redesign and customer service.
挂掉电话时,我已经清楚了我的问题以及如何解决的方法,也让我明白了现在大多数公司客服是如何操作的。
I got off the phone with a much clearer sense of the problem and how to fix it and it occurred to me that's how most customer service works.
所有大大小小的公司持续修改他们的产品和提供的服务,磨砺他们的顾客服务技巧并再修正他们的忠诚度计划。
Firms of all sizes continue revamping their product and service offerings, honing their customer service skills, and revising their loyalty programs.
公司也培训客服人员,让他们学会使用那些容易引起顾客共鸣的言语或隐喻。
The company has alsotrained its customer service personnel to use language, or metaphors, thatwould readily resonate with customers—for example, “Let's conquer thisproblem.
通用公司说,他们这个月已经开始用信件来通知车主这个问题,并让客客服部门与他们约好召回维修时间。
GM said it would begin notifying owners by letter this month to make appointments with dealership service departments for repairs.
如果这还不够,Newegg公司还有专门的客服代表通过电话提供服务。
And if that's not enough, the company still has excellent customer service representatives available to help out by phone.
比如找准下手的目标公司之后,注册一个含有该公司名的域名如“mail-公司名.com”,说不定就能让客服人员相信你是那家公司的员工。
Take any company, buy the domain mail-corportationname.com, and probably get any phone support person to believe you are in fact working for that corporation.
ChatStat和LivePerson等公司开始协助企业设立双向的即时IM聊天工具,让客服人员可以在网上随时回答消费者的问题。
Companies like ChatStat and LivePerson help businesses set up two-way live IM chats between consumers and customer service reps to instantly answer consumer questions online.
ChatStat和LivePerson等公司开始协助企业设立双向的即时IM聊天工具,让客服人员可以在网上随时回答消费者的问题。
Companies like ChatStat and LivePerson help businesses set up two-way live IM chats between consumers and customer service reps to instantly answer consumer questions online.
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