服务可靠性是乘客评价常规公交服务质量时最为关心的问题。
This paper discusses the principle of the development of performance measurement system for transit agency and suggests some effective measures for service reliability.
服务可靠性是乘客评价常规公交服务质量时最为关心的问题。
This paper discusses the principle of the development of performance measurement system for transit agency and suggests some effective measures for service reliability.
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