客户关系管理是一种倡导企业以客户为中心的管理思想和方法,是一个获取、保持和增加可获得客户的过程。
Customer Relationship management is to promote a customer-centric enterprise management ideas and methods, which is an acquisition to maintain and increase customers.
随着管理精细化和以客户为中心的管理理念深入到企业管理中,对产品和服务的质量管理成为一个目前的管理热点问题。
With the concept of fine management and customer-centric into the enterprise management, Quality management of Product and Service becomes a hot issue in the management fields.
客户关系管理是一个专门管理企业前台的软件,其概念的基本思想是“以客户为中心”。
The CRM (customer Relationship Management) is an application system for managing customer, and the main conception is to view customer as center.
企业的销售策略从传统的“以产品为中心”逐步向“以客户为中心”转移,为此,许多国内外公司开始提出和实施客户关系管理方案,以适应市场的不断变幻。
The sell strategy of enterprises has transferred from traditional product-centered to client-centered, many company in and abroad become bring and implement CRM project to adapt the variety of market.
以客户为中心的业务级网络管理目前正成为国际上研究的热点,业务资源管理是其中的关键部分。
Recently, Service Resource Management (SRM), a key part of customer-oriented Service Level Management (SLM), has been making significant development.
本文旨在以CRM为指导思想,将CRM的管理理念融入到S公司大客户管理中心的组织结构、业务流程、数据管理和市场决策中。
Taking CRM as thinking guidance, the aim of this article focuses on taking thinking of CRM into VIP management center structure, business circuit, data management and market decision in s company.
但如何实现“以客户为中心”的经营模式,客户价值管理就随之应运而生了。
But how to achieve "customer-centric" business model, customer value management has subsequently emerged as The Times.
六西格玛是一种以客户为中心、数据和事实为导向、持续不断地改善流程,以达到卓越营运管理的商业策略。
Six Sigma is a structured, systematic approach to achieve operational excellence across all areas of our business by customer focus, data and fact driven, never ending improvements.
而客户关系管理正是一种以客户为中心的经营理念。
Customer relationship management is the exact management mechanism that focuses on clients.
因此以客户为中心的客户关系管理成为企业管理新的时代内容和决定性因素。
So customer relationship management ( CRM) has become the new content of enterprise management and the deciding factors.
根据“以客户为中心”经营理念的价值链管理的构建思路,提出了交行北京分行的内部与外部管理体系。
Internal and external management system for Beijing branch was pointed up according to the idea of customer-oriented value chain management.
企业的竞争重点正在经历着从以产品为中心向以客户为中心的转移,客户关系管理作为一种全新的管理、经营理念,越来越引起商家的重视。
The stress of corporation competition is transfering from with product as center to customer. As a bran-new concept of management, businessman gradually pays attention to CRM.
把客户关系管理(CRM)引入图书馆管理,符合图书馆的“以读者为中心”的工作模式。
Introducing the Customer Relationship management (CRM) to the library management is complied with the library working pattern approaches "take the reader as the center".
客户关系管理(CRM)可以帮助电信运营商树立以客户为中心的战略思想,实现从以生产运营为主向以客户服务为主的转变。
Customer Relationship Management (CRM) can help telecom operators to set up customer-centered strategy, tran sit from operation -oriented to customer -oriented mode.
一方面,它强化和巩固了以“客户需求”为中心的营销理念,增强了关键客户价值管理在客户关系管理中的地位;
One side, it will strengthen and solidify the core status of the customers' requirements and increase the status of key customer value management in customer relationships management;
这就要求房地产企业引入客户关系管理,建立“以客户为中心”的管理模式。
This requires the introduction of the real estate enterprise customer relationship management, establishment of a "customer-centric" management model.
联邦快递的管理者与员工一直在践行该公司的“紫色承诺”:“一切以客户为中心”。
FedEx managers and employees live by what the company calls the Purple Promise: "Placing customers at the center of all we do."
以客户为中心的现代投资价值链思维是文化资源产业开发的现代投资思维模式,其思想基础是具有现实性和可操作性的顾客价值管理理论。
The modern investing value chain concentrating on clients is the model of modern investing value conceptions, its theory basis is the realistic and operable client value management theory.
客户关系管理作为一种“以客户为中心”的先进的经营管理理念,能够实现通过客户利益的最大满足来促进企业利润极大增长的经营目标。
As an advanced "customer-oriented" management conception, customer relationship management can realize the target of maximum profit increase via the maximum customer benefit satisfaction.
这就要求房地产企业引入客户关系管理,建立“以客户为中心”的经营理念。
This will beg the real estate business enterprise to lead the relation management into the customer, the principle of management of the establishment "take customer as center".
这就要求房地产企业引入客户关系管理,建立“以客户为中心”的经营理念。
This will beg the real estate business enterprise to lead the relation management into the customer, the principle of management of the establishment "take customer as center".
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