我们需要学习更多，包括我们的社区民众需要什么，他们怎样搜寻信息，以及什么样的策略、工具、过程能够帮助他们找到所需，或是对此形成阻碍。
We are called to learn more about what our communities need, how they search for information, and what strategies, tools and processes help or impede their ability to find what they need.
在需求定义阶段确定的是设计什么，即我们的用户角色需要什么样的信息和能力来完成他们的目标。
The Requirements Definition phase determines the what of the design: what information and capabilities our personas require to accomplish their goals.
你应该了解目标客户群，他们如何做出购买决定以及需要什么样的信息。
You should understand who your customers are, how they make buying decisions, and what type of information they need.
如果你没有明确规定你想要和需要什么样的反馈信息，评论员的反馈信息根据他们的看法，会是友好的或者恶劣的。
If you are not specific with the feedback you want and need, reviewers will be as kind or harsh as they see fit.
如果你没有明确规定你想要和需要什么样的反馈信息，评论员的反馈信息根据他们的看法，会是友好的或者恶劣的。
If you are not specific with the feedback you want and need, reviewers will be as kind or harsh as they see fit.
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