Jones-Evans.女士声称,LloydsTSB同样因此得以关闭其11个人工呼叫中心中的一个,这又能带来“极有吸引力”的成本节约。
Lloyds TSB has also been able to close one of its 11 manned call centres, reaping “very attractive” cost savings, says Ms Jones-Evans.
音乐家们称其为呼叫和应答互动,作为机器人和人工智能,这很合适。
So, this is what musicians called a call and response interaction, and it also fits very well, robots and artificial intelligence.
然后在系统设计和分析上对呼叫中心的开发进行了一般化的抽象,采用模块化的思路较好的解决了呼叫接入、人工座席调度等抽象问题的具体实现。
Then we abstract the analyze and implementing process of Call Center, Using modular method to solve the abstract problems, such as call access and agent schedule.
摘 要:呼叫中心是通过交互式的呼叫导航和人工坐席通信为客户提供协助和咨询的交互式增值服务系统。
Absrtact: A call center is an interactive value- added service system providing assistance and consulting to customers through interactive call navigation and human agent communication.
摘 要:呼叫中心是通过交互式的呼叫导航和人工坐席通信为客户提供协助和咨询的交互式增值服务系统。
Absrtact: A call center is an interactive value- added service system providing assistance and consulting to customers through interactive call navigation and human agent communication.
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