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"Something has to happen, " said Dame Yve Buckland, chair of the council, in an interview with Utility Week magazine.
BBC: NEWS | UK | England | Water watchdog's supply concerns
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Yve Buckland, chair of the Health Development Agency (HDA) and a member of the Inequalities Taskforce said they were pleased health inequalities are being tackled.
BBC: Labour: We'll save 3,000 children
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"Water companies are making higher profits than expected and they need to give some of this back to their customers, " said Dame Yve Buckland, who chairs the watchdog.
BBC: Household water bills up by 3.5%
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"I've said something to them, " shares Cacica Yve Yes.
FORBES
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"Without the high increases in complaints to Southern Water, Anglian Water and South East Water, figures for the industry overall would have dropped, " said Dame Yve Buckland, chairperson of the Consumer Council for Water.
BBC: Record complaints to water firms
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"We recognise that some price increases may be necessary to enable companies to meet the pressures being put on water companies from growing populations, climate change, and tighter EU and UK standards, " said Dame Yve Buckland, Chair of the Consumer Council for Water.
BBC: Water companies ask for more cash