The room that we were in is the next generation of what Ys can be.
But I think the Ys are showing that they are thinking towards the next stage, you know.
Gen Ys are famous for not being willing to wait, nor being too willing to negotiate a better price.
Gen Ys are quick to negotiate for a better price or better service.
They experiment, which gives them the insight they need to use the platforms Gen Ys favor in appropriate ways.
And, they invite participation in their campaign in ways that Gen Ys value.
Gen Ys will do anything that makes sense to them, including reading, paying a fair price, and being loyal to their employer.
According to Gerhardt, Gen-Ys are proactive, have high expectations for career advancement and are desirous of crafting their own environments for success.
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Recently the Sitel company asked me to forecast what customer service will look like once the Gen Ys come to dominate the marketplace.
Keep in mind that the Gen Ys will be both the server and the served so it helps to know what we can expect.
Gen Ys happen to be expert at ignoring traditional marketing so, if you want to be seen, the best way to start is by becoming invisible.
For Gen Ys, knowledge, in itself, is power, so having greater awareness of the issues that affect them means that they are increasingly likely to act on those issues.
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