Yes, this means you must learn your material well enough not to need notes or a Teleprompter.

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If you truly know your worth and want to close the deal, you must learn to be silent.

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You must learn to pay attention to the cues customers leave for you that show their direction, intents, concerns, hopes, and dreams.

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Managing older generations at work requires patience, the ability to listen carefully, and the knowledge that you must learn the old ways of doing things before you can apply your new ideas.

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After all, when you have to put a new product on the shelves every quarter, you must learn to master what the consumer really wants, and those desires are changing more quickly every day.

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"But it's great pressure, I mean it's pressure that makes you work harder, that gives you a sense of urgency every day that they must learn these skills, " Feinberg says.

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