In a 2011 research project conducted by CX application vendor RightNow, 89% of consumers said that yes, a bad experience has spurred them to switch brands.
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Yes, governments want to do whatever possible to avoid bad times for its citizens.
And yes, Apple is big enough and bad enough to make it happen if they should so wish.
Bad headlines, yes, but they have not led to a crisis of confidence in the leadership of Chief Executive John Browne such as befell BP's rival Royal Dutch Shell in 2004.
Bad headlines, yes, but they have not led to a crisis of confidence in the leadership of Chief Executive John Browne such as befell BP's rival Royal Dutch Shell (nyse: RDSA - news - people ) in 2004.
I'm just reacting to the fact, yes, they did have ideas, and they were bad ideas.
Maybe yes, maybe no, but it makes a convenient bad guy for our day to day workings.
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Yes, there are plenty of people who are poor or in debt due to their own bad choices.
Yes, it's possible to protect a client's right to privacy while rooting bad guys out of the banking system, and Switzerland is showing the way.
After careful thought and close consultation with my family and my wife Nane, who has been my strongest support in times both good and bad, I am pleased to tell you today that my answer is yes.
UN: TRANSCRIPT OF PRESS CONFERENCE BY SECRETARY-GENERAL KOFI ANNAN AT HEADQUARTERS, 22 MARCH 2001
"On the one hand, yes, our work showed that if you keep your friend, you are going to be susceptible to their bad behaviors, " he said.
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