"We are taken aback by the LFA appointment of Mr Nagbe without going through the procedure and hence finds this action uncompromising, " a letter from the Sports ministry read.

BBC: SPORT | Football | African | Group One preview

Upon calling them again I was told that this was standard procedure in the event of faulty goods and no refund or exchange could go ahead without this visit, despite a previous agent telling me that the pictorial evidence was sufficient to effect this action.

BBC: Fergus Muirhead

Because this procedure, called compilation, is hard to reverse, firms can sell a program without revealing the instructions that underlie it rather as Coca-Cola can market soft drinks without giving away its secret recipe.

ECONOMIST: Computer programming