The biggest problem with that solution should be obvious: many of the complaints are hardware related.

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But Ofcom has received hundreds of complaints from phone users, with many unaware that their provider can change prices mid-contract.

BBC: Mobile phones: Ofcom studies mid-contract price rises

There is a consultation taking place to decide which vocational qualifications should be retained - after complaints that there were too many insubstantial qualifications, which carried little weight with employers.

BBC: 'Tech Bacc' aims to boost status of vocational courses

The figures are taken from a larger survey of GP complaints which shows that 1, 701 members asked the MDU for help with complaints last year, three times as many as when the procedure was first introduced in 1996 when just 557 complaints were notified.

BBC: NEWS | Health | GP out-of-hours complaints soar

Many believe that quality of care has suffered, primarily as a result of poor access, with the complaints that elderly patients sometimes not receiving proper care that they are entitled to receive.

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