Ms Ndhlukula remembers that she started with three security operatives and two managers, including herself.

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With this in mind, one of the most important missions of security managers and technical staff in a business is to ensure that management has the most current and accurate information available when necessary.

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This puts the onus on managers to learn which tools best balance ease of use and employee familiarity with security, accountability and productivity.

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To contend with this issue, 44% of property owners and managers told us that they were reducing security deposits to fill their vacancies, an increase from the 35% of owners and managers in 2009 who were using this tactic.

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ZUS's government-appointed managers are cosy with those ailing state-owned companies that receive implicit subsidies by building up social-security arrears.

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