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And 82 percent of CEOs no matter where they were situated in the world anticipate making changes to their customer growth and retention strategies, with a sizable 31 percent saying they have major changes in mind.
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It has 150 small-box stores (Dedio expects that to grow to 500) that generate high customer traffic and revenue per square foot, with topline growth of 30 percent plus.
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But it won't show a profit for at least several years, so it must keep investors entranced with fabulous growth in total revenue, revenue per customer and customer base.
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Starbucks said comparable store sales increased 7% overall, with 8% growth in the U.S. and 5% growth internationally, helped with a 2% increase in the average amount spent per customer in the store.
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The other smart thing they did was team up with a company who would help reach astronomical growth numbers, Customer Hook who developed a strategic plan that would incorporate and integrate email marketing, SEO, PR, eCommerce and social media.
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