Plus, for the record, I believe they should partner with one of the prepaid cell phone companies to provide an on-the-spot loaner for someone who comes in withabroken screen or phone they dropped in the toilet.
The company will also now replace any broken iPhone 4 or 4S witha new phone, as opposed to its previous practice of replacing all the parts of the phone except the back cover.
It is heart wrenching to see people run back into burning homes desperately trying to retrieve pets or valuables and come out withaphone book, an old pillow, a teaspoon, and abroken heart.