In summary, as I think about the insights from these top leaders it becomes clear the companies who are succeeding are those who understand their customers as individuals and predict what service those customers will want.

FORBES: From Customer To Fan - Top CEOs Share Insights For Today And Tomorrow

The business must plan and enforce who will have access to what information, and understand why.

FORBES: Can You Keep a Secret? Protecting Your Business's Most Valuable Asset

Researchers now understand what the person who runs the first sub-two-hour marathon will look like.

WSJ: Breaking the Two-Hour Marathon Barrier

You will also need to make sure that your insurances are all up to date and that you understand who is responsible for what when it comes to buildings and contents cover between you, your lender and your tenant.

BBC: Fergus Muirhead