Now, in his first major product decision since joining Ford last October, Mulally is doing what he thinks Ford should have done in the first place: call its flagship car a Taurus.

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Managers get things done, but leaders must decide what is worth doing in the first place and get everyone else to buy in.

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Finding out how business gets done is a first step to thinking more broadly about what you might be able to do.

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When done well, copycatting is about adjusting to local markets and learning what the first generation did right and wrong.

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"There is no way to hide the long shadow the First Amendment casts over what the commission has done, " she wrote.

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"Looking at Jodi's face, I think this is probably the first time in her life she has ever been held responsible for what she's done, ever, and I think she's in shock, " she said.

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Jeff Skoll, the first president and full-time employee of eBay, is doing for social entrepreneurship what Bill Gates has done for global public health.

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