Banks should be graded on how well they keep lines of credit open to solvent borrowers, as well as on their willingness to boost lines of credit to small and medium-size businesses that have sound plans for expansion.
But when asked how well their departments work together, CMOs and CIOs rated themselves better than anticipated: On average, CIOs graded alignment at 7.6 out of 10, while CMOs graded it at 6.7 out of 10.