Buy albums made by Holes Webway (now Webway), she told them, the kind her mother had used.

FORBES: Thanks For the Memories

So she made what is known throughout Creative Memories as "the call"--to Cheryl Lightle, a vice president at the new owner of Webway, Antioch Co. of Yellow Springs, Ohio.

FORBES: Thanks For the Memories

But Webway had gone into bankruptcy and been sold.

FORBES: Thanks For the Memories