Like Salesforce.com , RightNow aimed to sell its customer relationship management (CRM) software as a low-maintenance, Web-based service, not a shrink-wrapped product.

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Some of the larger rapid transit systems have a more interconnected web of tracks and tunnels, so if maintenance is happening in one tunnel, the trains can be rerouted in a different tunnel (for example, NY MTA).

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Car Care Web: Through the UVO eServices owner's portal, known as "Car Care Web, " owners can check vehicle diagnostics, vehicle status, maintenance schedules, driving behavior, and schedule appointments with their preferred or nearby dealer via their home computer or mobile device.

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Before, students had to make one of two choices: to practice constant vigilance and maintenance of their public profiles online or risk exposing their sharing, web-surfing habits and communication with friends to their professors, employers and parents.

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