It reviewed Web auction sales of Adobe, Macromedia, Corel and FileMaker products and found that 91 percent of such sales involved illegal copies.
But the Chiasso, Switzerland-based company has a serious purpose: It offers an eBay (nasdaq: EBAY - news - people )-style Web auction platform for security bugs.
While many might deride some of the decisions she made at the helm of eBay during her later years there, few can argue that Whitman created real value at the web auction company.
The lawsuits against Chu and Kish are the first civil cases filed by SIIA against suspected pirates who find customers by sending e-mail to people who bid on software at Web auction sites.
He wrote code for his site, Auction Web, at age 28 and renamed it eBay after his first choice, Echo Bay, was already taken.
He also told the crowd that he had donated the gray argyle sweater he last wore in Keene -- which drew several critical comments in the media -- to Liberty House, a transitional shelter opening for homeless veterans in Manchester, which put the sweater up for auction on the Web site eBay.
Shopgoodwill.com is one of the top auction sites on the Web today.
You can find its wares--books, fine art, memorabilia, Native American craft--under one of ten auction house categories on a Web site called Ebay Great Collections.
That technology gives them user and Web-page data to sell in the auction.
The site now hosts real-time webcasts of live auctions once a week or so, with web bidders represented in the real-world auction room by a Dove employee with a paddle.
Besides its main auction site, eBay also runs internet call service Skype and web payments service Paypal.
After web retailers, the next best group at keeping their customers happy are online auction houses, with an average satisfaction score of 78 (though eBay, which dominates this business, gets an impressive 84).
During the sting, SIIA officials scanned Web sites of eBay, Yahoo, Microsoft's MSNBC.com and smaller auction sites for software sales.
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