Travelocity, the largest Web-based travel agent, has 19 million registered users and processed 1.8 million transactions in the first quarter of this year.
Copernic 99: This free search agent retrieves information from the Web, newsgroups, and e-mail directories.
This approach of having a software agent negotiate trust with the web site for you requires some new technical innovations.
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Next, make a list of the phone numbers and Web addresses for your travel agent, airline, hotel, rental car company, and any other travel related contacts.
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Air Canada used mobile to replace silos of information with a single source that looks the same, and provides the same information, across its gate agent terminals, kiosks, Web site and mobile devices.
For those without a private banker at JPMorgan, there are always dubious tips available from an insurance agent, family friend or the Web.
Preview Travel has a pretty cool Web site, mimicking a skilled travel agent right down to anticipating--based on where you have traveled in the past--the type of trip you are booking.
"I'm selling it through an agent but also trying my luck on the web, " the 32-year-old said.
They hope it can be as powerful an agent for social change as Ebay and the Web are for commerce.
Software is coming, too, including a buying agent called E-speak that can search the Web, inventory other programs and broker deals.
One flop was Power Agent, which promised to deliver targeted advertising on the Web.
In a moment of pure comedy from a book that veers between entertainment about the geekiness of it all and the scary extent of unchecked lawlessness on the web, Glenny relates how the US Secret Service was unwittingly investigating a secret agent from the FBI.
Whiplash has created a Web site to let the public book a group travel package, bypassing the travel agent.
In the showroom you can sit down for an imaginary supper and a jellyfish-shaped "agent" will swim your way that will let you download text and images from the web though we can't honestly picture how this works, or understand why we need Internet access during dinner.
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