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We have had our share of complaints from customers, but overall we have a great reputation and our customers are very happy with us.
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"We have been wanting to sign Didier for a while, and are very happy that it has finally happened, " said Zhu.
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"They have found a solution, we are happy with it and we are very confident that security will be very, very good, " he added.
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There has been a lot of testing going on and I am very happy that what we have got in place with our guys is thorough.
BBC: England's Tom Croft wary of 'rampaging' Springboks
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She was a very cheerful lady who was always eager to help and we were happy to have her at meetings.
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"Once the bugs got worked out, and most have been, we've been very happy with this, " said Craig Troxclair, a controller at the FAA's oceanic traffic room near Oakland, Calif.
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It can be a bit tricky here and a bit of a knife edge but we have managed to put pressure on our opponents, which I'm very happy about.
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