With self-service, we will find more automation of what, today, we call the service desk.

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Jim Bush: We developed a service ethos that we call Relationship CareSM.

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In the event that we are not able to connect, we ask that he call GMC Customer Service at 1-800-462-8782.

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Recognizing that the market does not launch into a new rally on the same day each fall, or top out on the same day in the spring, in 1999 my advisory service introduced what we call our Seasonal Timing Strategy to the public.

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One of my clients, a physician whom we shall call Dr. A, used a well-known payroll service company in his medical practice.

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"We're preparing for what we call level three flood operations, which is the major flood event, " a regional State Emergency Service operations controller, Darren Winkler, told ABC.

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Mr. CLELAND: Well, you really can't project the future from looking at the past because when you start doing voice over technology--and we call it techcom, which is a convergence of technology and telecom--you're really changing from a service to an application.

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