Assistance could be in the form of installation of draught proofing, loft insulation, hot water cylinder jacket or more effective heating controls and training on how best to use them.
If you are living on means tested benefits AND you live in the hardest-to-heat homes you may be eligible for a free new central heating boiler, insulation for a hot water cylinder, loft, cavity wall and solid wall insulation, draught proofing for doors and windows or renewable energy technologies such as solar panels.