Virgin Train's service from Birmingham New Street to London Euston was also the subject of some stinging criticism, with Dawn Hickey calling it "dismal".

BBC: The Bad

An 84-year-old woman died in February's Cumbria crash when a London to Glasgow Virgin Pendolino train derailed.

BBC: NEWS | UK | Network Rail staff vote to strike

Virgin cancelled all train services to and from Scotland because of the snow.

BBC: Passengers stranded in snow chaos

It is affecting Virgin and Arriva train Wales services.

BBC: Liverpool

In a separate incident passengers on a Virgin London to Coventry train had to change vehicles after a window fell out of a carriage.

BBC: Train delays follow snow in Coventry and Warwickshire

Train operators including Virgin Trains and East Coast - which link London and Scotland - Arriva Trains Wales, Cross Country, First TransPennine Express, Northern and Scotrail were all reporting disruption.

BBC: Snow and ice leads to travel delays and school closures

Likewise, ordering The Godfather, a monstrous sandwich with four different meats, mozzarella, roasted peppers, pepperoncini and extra virgin olive oil, from Villa, a classic deli near East Hampton train station, is a ten-minute operation, as opposed to an hour.

BBC: Escape from New York

On its website, Virgin Trains warns travellers they will be charged an excess or penalty fare if they board a train without a ticket or attempt to change from standard to first class without a first class ticket.

BBC: George Osborne

Ms. Gates, a regular train rider, initially expected the service to work as smoothly as Wi-Fi on JetBlue or Virgin America airlines, but she has given up on it and bought a wireless card from Sprint.

ECONOMIST: Business travel

And I think that when people look back in five years time at, you know, what did, what did Virgin do for this country, I think what we've done - what we will have done for the train network in this country, will be one of the most important things.

BBC: News Online