He coaches auditors to use action verbs such as "verify" and "confirm" and tells them to write below a 12th-grade reading level so it can be easily understood.

WSJ: Grammar, a Victim in the Office

Altschul said the mobile carriers not only monitor who is placing charges on their bills, they also require consumers to verify any premium messaging services with a second text to confirm the charge is allowed.

NPR: Feds Get Closer Look At Fake Mobile Bill Charges