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My company, Objective Analysis, understands this, since we perform rigorous end-user surveys.
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Customer satisfaction surveys will provide user opinions, but not as clear a sense of the broader public.
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Two recent surveys suggest they are embracing cloud for both end-user applications at a rapid clip.
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According to executive director of Government Digital Services Mike Bracken, they performed online surveys, as well as face-to-face and remote user testing.
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The 500 million-strong network offers a personal space for each user, a familiar experience and multiple opportunities for engagement: likes, comments, surveys, videos, photos and more.
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