It appears users will be able to update the sound processing on their respective devices to adjust for ambient noise and hone in on a specific sources.
The bank could face a fine, censure or both for the incident which reportedly followed a botched attempt to update software on its payment processing system.
Meanwhile, in order for Donna to answer a simple status update question from the sales rep, she has to log into an order-processing system, a legacy ERP and a delivery-tracking portal.