He uses a program on a Nintendo DSi handheld device to slow down the phrases, to unpack and understand them.

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He built the technology needed to take all executables off the wire, and essentially unpack and run them in a mini-cloud of virtual emulators on a hardware appliance.

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By helping them to unpack their management beliefs, to think through the new principles that organizations will need going forward, helping them to learn more systematically from these positive deviants, and most importantly, helping them design and build management experiments.

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