United Stationers has helped to stabilize the independent-dealer sector (it's no longer shrinking) with better turnaround speed and more accurate order filling (to 99.8%), so shop owners can reduce their inventories without fear.

FORBES: Paper Tiger

With a zeal for measuring the customer experience and sharing the data freely with operators, he has pulled off a turnaround that has stunned everyone in the business with its speed and scope.

FORBES: You Want Data With That?

The turnaround plan, known as Project Galaxie, includes proposals to cut access rates to the tunnel for Eurostar high speed passenger trains, and freight operators EWS and SNCF.

BBC: NEWS | Business | Eurotunnel to seek-ex Disney chief