Symantec admits customers have reported e-mail trouble, but the company does not regard this as a product flaw.

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Panish asked Trell about e-mails titled "trouble at the Front" between AEG executives and people working on the production starting on June 19, 2009 -- a night that show director Kenny Ortega sent Jackson home because of his strange behavior.

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Thus armed, Spitzer's office combed through 30, 000 pages of Merrill documents and e-mails, looking for trouble.

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"The trouble comes when you start to think of your e-reader as more than an e-reader, " he wrote.

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E-trade financial was in serious trouble when Mitchell Caplan took over in 2003.

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When it comes to buying e-books at the high end of the price scale, consumers have no trouble doing so.

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