The web will transform our lives by knowing what each of us eats, drinks, reads and where we go on holiday, and many more of our secret wishes and recondite idiosyncracies, as we surrender control of our being to an uncontrollable entity.

ECONOMIST: Letters

Each is a chance to transform an ordinary moment into what we call a TouchPoint.

FORBES: Turn Annoying Interruptions Into Transforming Leadership Moments

From her, I learned that with a little time and innovation you can transform the employee environment of your business to help each individual feel valued without breaking the bank.

FORBES: Six Ways to Boost Morale That Won't Cost You a Dime

By focusing on the wrong part of the story, it may set back our opportunity to leverage the rise of digital learning to transform our system into the student-centric one that each student deserves.

FORBES: Colorado's Crummy Policies Lead to Crummy Virtual Schools

At Microsoft Dynamics we believe that you can win the hearts of your customer-facing employees and transform your customer care efforts by providing business solutions that allow each person in your organization to thrive.

FORBES: Turning Customer Care Inside Out

While Facebook has impressive metrics, Facebook has yet to prove how it can transform itself into a platform or infrastructure beyond a tool to connect friends with each other.

FORBES: Importance of Being a Platform (Apple, LinkedIn, Amazon, eBay, Google, Facebook)

Each would be worth doing separately, but, taken together, they could transform Britain's representative democracy for the better.

ECONOMIST: Bagehot

Staff from the town's botanical garden transform the piazza in front of the Basilica di San Frediano into a garden, with a different theme each year.

BBC: Best city for spring 2011: Lucca, Italy