Service and quality-control initiatives include more English-Spanish training for store workers, mystery shoppers assigned to put pleasant service to the test, and an "e-learning" program to update employees on new products and services more quickly.

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The goal needs to shift from one of making a system that teaches children a curriculum more efficiently and getting better test scores to one of making the system more effective by inspiring lifelong learning in students , so that they are able to have full and productive lives in a rapidly shifting economy.

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She called for better training for motorists, particularly when they are learning to drive, suggesting practical elements as part of the driving test.

BBC: Transport Committee

Unfortunately, for both students and the employers who would hire them, the increasing difficulty in securing the work experience necessary to demonstrate competency sans degree favors the less-rigorous test it and forget it model of competency-based learning.

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