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They include both screenshots of fare advertisements on the Web and transcripts of phone calls with ticket agents.
FORBES: Harvard Researchers: Airlines Misrepresenting Fare Surcharges as 'Taxes'
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One of his best customers was the union representing ticket agents, which bought 2, 000 or so calendars a year.
FORBES: The Ticket Fixer
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As well as eliminated jobs of bank tellers, ticket agents and checkout cashiers.
NPR: Practically Human: Can Smart Machines Do Your Job?
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But the real benefit to the lounges is that the airline staffs them with some of its best and friendliest ticket agents.
WSJ: What to do if you're stranded by American Airlines
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There was a profusion of exceptions, including religious holidays like Ash Wednesday and the Solemnity of the Ascension, but nobody, including ticket agents, seemed to know them all.
FORBES: The Ticket Fixer
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Small ticket agents would be exempt, according to the Department.
FORBES: Good News For Travelers With Disabilities
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Under the proposed air travel rule, airlines would be required to make their Web sites accessible over a two-year period, and ensure that their ticket agents do the same.
FORBES: Good News For Travelers With Disabilities
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Worries over whether the Olympics would be safe and the venues finished also apparently cut into tourist sales, with American ticket agents saying they ordered 30 percent less tickets than Sydney.
CNN: Athens struggles to fill stadiums
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That's a nice bonus, as long as they avoid problems of Feb. 29, 2008, when United Airlines suffered a systemwide crash of its automated check-in kiosks, forcing passengers to queue up for ticket agents.
WSJ: For Some, All in a Leap Day's Work
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American Airlines, owned by parent AMR Corporation, has picked up an antitrust battle against Sabre Holdings, a global distribution system that provides flight data to third-party ticket agents and websites, saying its business practices are anti-competitive and not in the interest of the consumer.
FORBES: American Airlines Renews Antitrust Battle; Down 3% After Hours
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The EU list is supposed to be brought to the attention of customers by travel agents, both at ticket sales offices and on their Web sites, EU officials said.
FORBES: Walsh's BA To Pick Up Traffic From Blacklisted Carriers?