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Product differentiation through quality ingredients and novel flavours mean "that it does actually taste better and, therefore, we don't mind", says Vince Mitchell.
BBC: Ice cream: How much would you pay?
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"They also pose risks to consumers from malware and often fail to provide viewers with the quality product they could often get through a growing number of legitimate sources, " said the spokesman.
BBC: Film studios target 'pirate' mobile apps
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Therefore, middle managers could not resist spending all the money that they were saving through the outsourcing on adding additional quality in their product designs and, most of all, a lot of extra detail: a working light on every table in the restaurant carriage, windscreen wipers on the locomotive, a bit of dirt painted on the bottom of the carriages, etc.
FORBES: Leadership and serendipity
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Suppliers that can be relatively creative when it comes to efficiency and product innovation, while maintaining quality, can benefit through increased market share, he said.
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They are so efficient in bringing through quality players that do not just have potential but are the finished product.
BBC: Josh Lewsey's column
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Companies must maintain "good housekeeping" during a recession, such as product quality and good distribution systems, but he suggests that clear brand association and leadership comes through communication.
FORBES: Magazine Article