With the proliferation of computer-based communication, one might have thought that the amount of physical paper sent through the postal service would decline, but it seems to have increased, at least from my perspective.

FORBES: Ignore Your Mail And Lose Thousands of Dollars

"Simplicity doesn't mean simplicity of thought, " says Kara Blackburn, a lecturer in managerial communication at MIT Sloan School of Management.

FORBES: Magazine Article

Email may have been a good choice of communication method based on how the initiator thought the conversation was going to go.

FORBES: Better Communication: Technology Isn't Always The Best Solution

"I had a communication problem with the engineer and thought another year of that and I could find myself without a GP ride, " he said.

BBC: Toseland regrets Edwards fall-out

They appear not to have thought it serious enough, and there was probably the usual lack of communication between departments.

ECONOMIST: I spy...