Otherwise, not only will they not listen to you in future - but they won't actually get well.

BBC: Germany, France and the ECB

They will have many questions to which we will not be able to immediately provide responses, but taking the time to listen to them will help greatly.

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When employees say they want their voices to be heard, they are really saying they want leaders who will not just hear them, but really listen to them.

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Politicians may not like what he has to say, but public pressure will ensure they listen closely.

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