The Net era will be one in which customer satisfaction will prevail above all else.
FORBES: Groupon��an Ordinary Company for a Revolutionary New Era
What grew into the Net began in the late 1960s as a Cold War-era network that could deliver bare text messages even after a nuclear attack.
FORBES: Magazine Article
Now comes the Net and suddenly Microsoft appears as slow and confused as DEC at the dawn of the PC era.
FORBES: Dvorak is wrong
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