On the iMac's first boot it was able to pick up themouse and keyboard without a problem, even letting us use the capacitive scrolling to work through the setup wizard.
Theproblem is that this separation between mouse navigation (for the two Desktop panels) and keyboard navigation (for the Metro panel) keeps breaking down -- either because a particular Metro app refuses to respond to the keyboard, or because Metro is just unable to do everything I want to do on that panel.
Allowing citizens to raise problems at the click of a mouse is all very well, but if the capacity or structure isn't in place to solve theproblem quickly, it really doesn't take any of us that much further forward.