Even members of a top management team can flee to other organizations after too many instances in which the CEO discounted their ideas, unable to shake the command-and-control leadership style.

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Any of those moves smack of the command-and-control management style that is going out of vogue among CIOs in favor of the user-centric one that accomodates BYOD, the Consumerization of IT and other trends.

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After receiving the fine in February, NR chief executive Iain Coucher said his company had put "military-style" command posts in place, and pledged the delays suffered by passengers over New Year would not be repeated.

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And, according to the book, those are considerable: He can dash off ad copy better than Madison Avenue professionals, design a Virginia home in the style of Monticello and Mount Vernon, command a television presence superior to Bill Clinton's and recall whole conversations almost verbatim years later.

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An enlargement of the safe zone requires a new style and method of command.

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