Complementing the steps they take on the revenue side, the leaders will also reduce costs by making claims management more efficient and cutting administrative overhead.
The new program could reduce, by perhaps half, the time required for what Fritz calls the "gunky" side of relief operations--largely administrative work.
In my time working for sell-side and buy-side firms, I knew close to half a dozen people who started their career at the firm as administrative assistants and ultimately got a chance to work in banking, research, sales or trading.