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Billy Edmunds said that he had been told on the telephone that he was to work four day shifts at the ExCel Centre, only to find when he checked the system later that he had been allocated three night shifts at a different location which he could not attend.
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Its governing council will meet in person that day rather than by telephone, its August custom.
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The Secretary-General also spoke by telephone that day with Benjamin Netanyahu, Prime Minister of Israel, to express his concern at the current difficulties in the Middle East peace process.
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But if Alexander Graham Bell had fallen into the Grand River and drowned that day back in Brantford, the world would still have had the telephone, the only difference being that the telephone company would have been nicknamed Ma Gray, not Ma Bell.
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They reviewed the requests that patients had made by e-mail or telephone, the plans for the ones who had appointments that day.
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Joseph's mother, Yvonne Scholes, told the hearing that Joseph had talked to her about taking his own life in a telephone conversation just a day before he was found hanged.
BBC: NEWS | UK | England | Shropshire | Inquest verdict over teen's death