In setting the conditions that apply to IM, the FCC was concerned that AOL Time Warner could use Time Warner's cable networks to extend its current dominance in text-based IM into new "advanced" IM services that will include multimedia components such as video conferencing.

CNN: AOL rivals team on IM interoperability

For the totally clueless, SurveyMonkey has templates to follow, and quick, modular components allow the surveyor to run multiple choice, matrix of choices, rating scale, text box, and demographic questions under the noses of his or her target respondents with a simple click of a button.

FORBES: Everybody Wants To Survey Me