Taylor Aldredge, a marketing representative for a tech company, sat in the terminal or on a parked plane at Logan Airport in Boston for more than five hours on Wednesday, awaiting his delayed flight to New York, he said.
It says Terminal 5 is consistently rated as one of the best airports in Europe, while plane punctuality and baggage performance have also improved and the average security queue stands at about two or three minutes.
On the other side is the elderly man almost in tears as he joined the protestors outside the terminal building in singing Psalm 46, to try and drown out the noise of the engines, as the plane took off.