Businesses and cities across the country should take note: Locally-inspired public spaces, even temporary ones, and other quality-of-life factors have a real effect on economies.
Telford Shopping Centre manager Chris Jones believes the centre's success is down to a proactive approach to filling empty shops - using temporary tenants that can be moved around the centre to take empty spaces and offering lower rates and flexible terms for new businesses.
Mr Rupert adds that some of its own spaces were damaged by the attacks and some of those locations are using temporary telephone systems until repairs can be made.